Acceptable Use Policy

This Acceptable Use Policy ("AUP") sets out the rules for using Caraer’s products, services, and websites (collectively, the “Services”). By using the Services, you agree to comply with this AUP. Caraer may update this policy from time to time, and the latest version will always be available on Caraer.com.

1. Prohibited Uses

You may not use the Services for any unlawful, harmful, or abusive activity. Specifically, you agree not to:

  • Use the Services to violate any applicable laws or regulations.
  • Transmit, distribute, or store content that is illegal, harmful, abusive, defamatory, obscene, or otherwise objectionable.
  • Send unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation.
  • Interfere with or disrupt the integrity, performance, or security of the Services or any third-party data.
  • Attempt to gain unauthorized access to the Services, related systems, or networks.
  • Misrepresent your identity or affiliation when using the Services.

2. Customer Responsibilities

As a Caraer customer, you are responsible for:

  • Ensuring that your use of the Services complies with this AUP and all applicable laws.
  • Securing account credentials and ensuring they are not shared without authorization.
  • Maintaining accurate and lawful content within your Caraer account.

3. Email and Communication Restrictions

When using Caraer’s communication and marketing tools, you must not:

  • Send unsolicited commercial email (“spam”) in violation of applicable anti-spam laws (such as GDPR, CAN-SPAM, or other regional regulations).
  • Use false or misleading subject lines or headers.
  • Omit required information in your communications, such as a clear unsubscribe option and your valid contact details.

4. Enforcement and Consequences

Caraer reserves the right to investigate violations of this AUP. If we determine that your use of the Services violates this policy, we may:

  • Remove or disable access to any content that violates this policy.
  • Suspend or terminate your access to the Services.
  • Report unlawful activity to law enforcement authorities. We aim to provide notice before taking action, but we may act immediately without notice if necessary to protect the Services, our customers, or others.

5. Reporting Violations

If you become aware of any violation of this AUP, please notify us immediately at abuse@caraer.com. Provide all relevant details, including logs, screenshots, or message samples, if applicable.

6. Contact

For any questions about this Acceptable Use Policy, you can contact us at: Email: privacy@caraer.com Address: Bos en Lommerplantsoen 1, 1055AA, Noord-Holland, Amsterdam, Netherlands